Provider Administrative newsletter

April 2024 - Behavioral Health Resources for PCPs, Improving Call Wait Times

March 2024 - Tips for Prior Authorization Requests, Programs Addressing Social Determinants of Health

Annual Mental Health Wellness Exams, Temporary Waiver of Auth for Post-Acute Facilities

New in 2024 - Member ID Cards, Optum Rx, and Complete Access EPO

Featured story: Comparing coverage: What's the difference between an HMO, PPO, and EPO?

New Member ID Cards and Numbers, Optum Rx Training in December, Vaccine Alerts for RSV and COVID-19

Featured story: How volunteering affects your health

Pharmacy Benefit Manager Changing to Optum Rx on January 1, 2024

Featured story: Are you empowering patients with these health literacy strategies? Personal health...

New Massachusetts Step Therapy Law and Expedited Psychiatric Inpatient Admissions in October 2023

Featured story: Behavioral health offerings for members at Mass General Brigham Health Plan Mental...

Medicare Advantage, Interqual update, and provider enrollment changes in September 2023

Featured story:School restart: Helping kids adjust to a new morning routine Even if your kids have...

Medicare Advantage billing, Roadmap for Behavioral Health reform, and code updates August 2023

Featured story:The effects of bias on women's health Everyone deserves equal access to quality...