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    Brokers

    We're putting your clients' needs first with our innovative programs, huge network of doctors and hospitals, and exceptional customer service.

    What to expect when you work with us

    When you partner with Mass General Brigham Health Plan you can expect a solid selection of plans to meet your clients'  needs, a dedicated account services team, full transition support to make switching plans easy, and a strong network of top doctors and hospitals.

    Competitive compensation rates and bonus program

    A broker portal that makes selling and onboarding easy

    Fresh products and services that give your clients options

    We're a member of the Mass General Brigham healthcare system

    New in 2024: A high-value plan for today's distributed workforce

    Our Complete Access EPO (Exclusive Provider Organization) plan lets employers offer their employees high-value, competitively priced plans with access to leading doctors and hospitals. Employees can live anywhere in the U.S. and still be covered by the plan.

    Learn more about Complete Access EPO →

    How to register with Mass General Brigham Health Plan

    You can register for the Mass General Brigham Health Plan Broker Portal by completing our Broker Agreement Form and W-9 Form. Then, just email the documents along with a copy of your Agency's and/or individual MA Producer's license to HealthPlanBrokerPortal@mgb.org or fax 617-526-1975.

    If you are a Producer with an agency, please call 1-877-853-4160 or email HealthPlanBrokerPortal@mgb.org to confirm if your agency is already registered.

    Review our product portfolios 

    Transition resources

    Find everything you need to grow your business with Mass General Brigham Health Plan.

     

    Transition services
    From implementation planning to employee onboarding, our LiteSwitchSM program supports you and your clients at every big (and little) step of the transition to our health insurance plans. Learn how we can help plan your transition and create a welcoming experience for new members.

    New members also have access to our online transition center, a page designed to answer common questions about their new plan. There, employees can also find and fill out a Transition of Care Form to privately communicate their care needs.

    Forms

    Brokerage Agreement (PDF)
    New Group Application Form (PDF)
    HMO Enrollment Form (PDF)
    PPO Enrollment Form (PDF)
    EPO Enrollment Form (PDF)
    Employee Waiver Form (PDF)
    W9 Form (PDF)

    Other tools

    Provider Directory
    Drug Lookup
    About Mass General Brigham Health Plan (video series)

    Pregnancy and Menopause eBook1

    Have questions?

    Sign in to the Mass General Brigham Health Plan Broker portal or reach out to your Account Executive. The portal has all the tools you need to easily enroll employees, pay your bill, reference plan documents, and more.

    You can also contact our Broker & Account Services team via email at HealthPlanBrokerandAccountSupport@mgb.org or call us at 866-643-8392. We are available Monday through Friday, 8:00 AM to 6:00 PM, Thursdays 8:00 AM to 8:00 PM.