Mental health resources
Mental health is a key part of our overall well-being—and we're here to help. On this page you'll find useful resources to help support your behavioral health needs, including mental health and substance use.
Lyra mental health support
Lyra is available to many Mass General Brigham Health Plan members.
Find out if Lyra is available as part of your plan by signing in to the member portal using the link below.
Get personalized recommendations for the care that’s right for you.
Schedule virtual or in-person appointments with therapists, health coaches, or others, often within 1-3 days.
Access support for the whole family, including children and adolescents.

Behavioral health resources by Optum
Optum behavioral health benefits are available to all Mass General Brigham Health Plan members.
- Search for providers who offer treatments including outpatient services, day programs, residential programs, autism care and support, substance and recovery services, and more.
- Access Optum's telehealth capable providers through the virtual visit platform on Live and Work Well.
Browse the articles on Live and Work Well as a guest using the access code: MGBHPMA
More mental health resources
Search the Mass General Brigham Health Plan provider directory. The Mass General Brigham Health Plan provider directory contains all our in-network providers.
Mass General Brigham ACO members can learn about the behavioral health benefits available as part of your plan on our Mass General Brigham ACO page.
Talk with a Recovery Coach
Recovery isn’t something to face alone. Our recovery coaches understand the hurt caused by stigma and shame and can thoughtfully act as guides, mentors, and advocates. Recovery coaching is available to all Mass General Brigham Health Plan members.
Learn more about Recovery Coaching
Join our wellness workshops
Our free webinar series is focused on promoting health and wellness for the community. You can watch past recordings of workshops on topics like recovering from burnout, healthy eating, mindful parenting, and more at the link below. These workshops are open for anyone to join, not just Mass General Brigham Health Plan members.
Need help? Contact our Customer Service team
If you have questions or need help with any of the resources on this page, we are here to help. Please call us at 866-414-5533, or at the number on the back of your member ID card.
You can also email us at HealthPlanCustomerService-Members@mgb.org or go to Member.MassGeneralBrighamHealthPlan.org to start a live chat with a Customer Service Professional. We are available Monday through Friday, 8:00 AM to 6:00 PM and 8:00 AM to 8:00 PM on Thursdays.