Employers
Discover a health plan that understands your employees' care needs and your business goals.
What you get with Mass General Brigham Health Plan
Our health plans work hard for your business with flexible benefit options, a money-saving pharmacy program powered by Optum Rx®, and a portal that makes it easy to manage your account online.
A strong network of top doctors and hospitals
An employer loyalty program like no other
Innovative services created with Mass General Brigham
A dedicated account team to make switching easier
Transition resources
From implementation planning to employee onboarding, our LiteSwitchSM program supports you at every big (and little) step of the transition to our health insurance plans. Learn how we can help plan your transition and create a welcoming experience for new members.
New members also have access to our online transition center, a page designed to answer common questions about their new plan. There, employees can also find and fill out a Transition of Care Form to privately communicate their care needs.
Our commitment to you and your employees
We're focused on making health care better in meaningful, tangible ways.
World class service — guaranteed
Mass General Brigham Health Plan is the only health plan in the U.S. to offer personalized performance guarantees ranging from $20,000 to $50,000 for new business accounts with at least 100 eligible FTEs.*
Performance guarantee metrics include customer service call response time, first call resolution rate, and claims processing turnaround times.
*To qualify, the new account must have at least 80 enrolled on the Mass General Brigham Health Plan plan and be in good standing. Performance guarantee values vary depending on actual size of new employer customer: up to $20,000 for employers with at least 80 subscribers and up to $50,000 for employers with 500+ employees and 350 enrolled subscribers. Performance guarantees apply only to an employer’s first year with Mass General Brigham Health Plan. Upon renewal, other arrangements may mutually be agreed upon. Performance failures attributable to a force majeure event or an event beyond Mass General Brigham Health Plan control excluded from measurement.
The only program of its kind in the U.S.
Our employer loyalty program is the first of its kind in the country. Why? Because we believe that longstanding customers should be recognized for their loyalty.
Once they qualify,* employers can offer these rewards to every subscriber, every year:
One free pair of New BalanceTM Shoes, valued up to $110
Shop our co-branded online store with styles for men, women, and children.
Free farm-fresh meals
Healthy prepared meals from 9 Miles East Farm delivered to members' homes - $60 value
*Employer customers must be fully insured and have 51+ eligible employees. Starting on the 3rd plan year or the 25th month of consecutive coverage, each subscriber will be entitled to one set of rewards per 12 month period, each year.
Have questions?
Sign in to the Mass General Brigham Health Plan Employer portal or reach out to your Account Executive. The portal has all the tools you need to easily enroll employees, pay your bill, reference plan documents, and more.
You can also contact our Broker & Account Services team via email or call us at 866-643-8392. We are available Monday through Friday, 8:00 AM to 6:00 PM, Thursdays 8:00 AM to 8:00 PM.
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Mass General Brigham Health Plan includes Mass General Brigham Health Plan, Inc.
and Mass General Brigham Health Insurance Company