Member benefits

Our comprehensive benefits cover you from head to toe.

Understanding your benefits

Benefits are the healthcare items or services covered under your health insurance plan. On this page you’ll find links to detailed pages about some of the benefits and perks included in plans from Mass General Brigham Health Plan.

Benefits vary by plan, so not all benefits are applicable to all members. It’s important to check your plan documents to understand which benefits are covered under your plan.

How to find your plan documents

If you’re currently a Mass General Brigham Health Plan member, you can find your specific plan details on the Schedule of Benefits, a document with detailed information about what your plan covers and your member cost sharing. You can find this document on the Mass General Brigham Health Plan Member portal.

Mass General Brigham ACO members can learn about the benefits available as part of your plan on our Mass General Brigham ACO page.

Covered preventive services

Preventive services are covered by your plan for $0 cost sharing. Preventive prescription drugs are also covered for $0 cost sharing if your plan includes prescription drug coverage through Mass General Brigham Health Plan.

View the list of:

Covered preventive services
Covered preventive prescription drugs

Help for common and complex healthcare needs

Our comprehensive coverage includes programs to help manage or treat your common and complex healthcare needs. Please refer to your Schedule of Benefits to see if the benefits below are included in your plan.

Pharmacy

Our pharmacy benefits are built for choice, savings, and convenience.

Search medications

Mental health

Mental health is a key part of our overall well-being—and we're here to help.

Find a provider

Wellness

Create wellness goals and become your healthiest self.

Start your journey

Managing a condition

When your health gets complicated, our team will work with you to help.

Get expert support

Women's health

Talk with experts who are here to listen and support your healthcare needs.

Connect with care

Supplemental benefits

Value-added benefits to help you save money on the care you need.

See what's included

Interested in offering these benefits to your employees?

Check out our plan offerings to find a plan that fits the needs of your company and employees.

Explore plans

Need help? Contact our customer service team.

If you have questions or need help with any of the resources on this page, we are here to help. Please call us at 866-414-5533, or at the number on the back of your member ID card.

You can also email us at healthplanCustomerService-Members@mgb.org or go to Member.MassGeneralBrighamHealthPlan.org to start a live chat with a customer service professional. We are available Monday through Friday, 8:00 AM to 6:00 PM and 8:00 AM to 8:00 PM on Thursdays.