Mass General Brigham Health Plan serves commercial, Medicare Advantage, and Medicaid members. For over 35 years, Mass General Brigham Health Plan has been committed to delivering an exceptional customer experience. As a member of Mass General Brigham, we are advancing innovative solutions through value-based care models that center on the health needs of our members and enable seamless and affordable care.
Our mission and vision
Our vision is to help create a world in which all people live healthier lives. We strive to create a better health system by removing barriers, providing no-nonsense solutions, innovating through partnerships, and delivering compassionate experiences.
About Mass General Brigham
From the hospital to home, our integrated health system offers high-quality care in every part of the health journey. For more information, please visit massgeneralbrigham.org.
Recognitions for our member-first approach
As a health plan that was founded with a local community-based focus, we’re proud to have been recognized for our commitment to delivering exceptional experiences to our members.
J.D. Power Award
Mass General Brigham Health Plan has been ranked No. 1 in member satisfaction among commercial health plans in Massachusetts by J.D. Power, a global expert in consumer insights, for two years in a row.
Mass General Brigham Health Plan earned the top ranking in Massachusetts across a variety of categories, including product and coverage offerings, problem resolution, people, helps save time or money, ease of doing business, and trust.
We’re pleased that our Medicare Advantage "Centered on you" campaign, which spotlights our member-focused approach, was recognized by the annual Healthcare Advertising Awards.
Our focus on our members is core to who we are and guides everything that we do. By listening to the needs of our members, we can elevate what matters most to them.
Aster Awards
Our Medicare Advantage campaign TV spot, "Every Angle," won gold in the 2023 Aster Awards by focusing on the most important aspect of our health plan — the people.
Our creative choice for the campaign parallels the way we approach all elements of care for our members: personally, and from every angle.
