Health Quality and Equity Strategic Plan

Learn about our strategic plan to improve health quality and equity for Mass General Brigham ACO members.

Defining health equity

The Mass General Brigham ACO defines health equity as the opportunity for everyone to attain their full health potential, regardless of their social position (e.g., socioeconomic status) or socially assigned circumstance (e.g. race, gender identity/gender expression, ethnicity, disability status, religion, sexual orientation, geography, disability, language, etc., as defined by the ACO contract).


Our health quality and equity goals

Over the next four years, the Mass General Brigham ACO hopes to achieve the following related to health quality and equity:

  • Increase completeness and accuracy of members Race, Ethnicity, Language, Disability (RELD) and Sexual Orientation and Gender Identity (SOGI) data.

  • Establish a culture of equity through the provision of trainings for Health Equity, implicit bias, anti-racism, and related trainings to all staff.

  • Continue assessing our provider network capacity to address cultural, linguistic and accommodation needs of our Medicaid population and develop a workplan to address identified needs.

  • Implement the cultural competence/Culturally and Linguistically Appropriate (CLAS) standards.

  • Achieve NCQA Health Equity Accreditation.

      • Create culturally and linguistically appropriate health programs to address disparities in the following areas:

    - Chronic disease and related conditions (e.g., Diabetes and blood pressure management).

    - Mental health services and substance abuse especially for youth and individuals of color.

    - Improve access to care especially for people of color and LGBTQ+ community.

    - Partner with community organizations to expand services related to social determinants of health (including food insecurity) and health screenings/mobile health clinics.