Supplemental benefits

Value-added benefits to help you save money on the care you need.

Designed with you in mind

Our plans go beyond the basics with supplemental benefits designed to make it easier for you to get high-quality care without breaking the bank.

Benefits vary by plan, so not all the benefits listed here are applicable to all members. It’s important to check your plan documents to understand which benefits are covered under your plan.

Current members can find details about their plan by signing in to the Mass General Brigham Health Plan member portal.

Virtual healthcare

Removing the cost barriers to care options

Built on the understanding that there’s more than one way to solve a problem, Care Complement gives members the flexibility to try alternatives to opioid painkillers and new treatments for managing chronic conditions. Care Complement benefits offer $0 cost for services that help you manage pain and other chronic conditions. Some of the services covered under this benefit include:

  • Your first 6 visits to a chiropractor, acupuncturist (20 visit limit), and physical or occupational therapist
  • Services to help you manage your diabetes
  • Medication-assisted therapy office visits and prescriptions to treat substance use
  • 11 common prescription medications to treat depression, heart conditions, and high blood pressure

Care Complement cost savings are automatically applied to services covered under this benefit.

Virtual urgent care

On Demand offers convenient, high-quality virtual urgent care services for minor illnesses and injuries—and it’s available anytime and anywhere in the United States. Members (adults and children age 3 and older) connect to providers through a secure, interactive video visit on the web or mobile device.

You can get started with On Demand by signing in to the Mass General Brigham Health Plan member portal.

Diabetes risk management

Path to Lifestyle Change is a 6-month weight loss program to help prevent or delay type 2 diabetes with 18 months of follow-up support. Participants will learn about nutrition, physical activity, and behavioral strategies and receive the education, tools, and support they need to make lasting lifestyle changes. This program is offered by the expert team of lifestyle interventionists and dietitians from Mass General Diabetes Center.
To be eligible for the program, you must:
  • Have a body mass index (BMI) above the normal weight category (>25)
  • Attend a screening visit to learn about the program
  • Complete an enrollment form and commit
Eligible members can email to get started.

Cash back for making smart choices about care

Save money — and earn rewards of up to $500 — with the DoctorSmart Rewards program. Different providers may charge very different prices for the same procedure, even when they’re delivering the same level of care. DoctorSmart Rewards makes it easy to find these high-value providers, so you can save on out-of-pocket costs. DoctorSmart Rewards also gives members a cash incentive for making smart choices about where to get select services like CT scan, mammogram, MRI, and more.
You can compare costs with DoctorSmart Rewards by signing in to the Mass General Brigham Health Plan member portal.

Support for members with Down syndrome

Members with Down syndrome and their caregivers get no-cost access to a virtual platform that provides personalized care plans. The brainchild of researchers and clinicians at Massachusetts General Hospital, the virtual clinic at aims to improve the healthcare journey for patients with Down syndrome and make sure they get the right kind of care at the right time.
Members can get started by creating an account on

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