Mental health is a key part of our overall well-being—and we're here to help. On this page you'll find useful resources to help support your behavioral health needs, including mental health and substance use.
When you need mental health support, the last thing you want are obstacles getting in the way. Watch now to learn how Lyra Health, Optum, and our recovery coaches make it easier and faster for people to get high-quality care.
You can find an in-network behavioral health provider through the Mass General Brigham Health Plan provider directory. This provider directory contains all our in-network providers.
Mass General Brigham ACO members can learn about the behavioral health benefits available as part of your plan on our Mass General Brigham ACO page.
Recovery isn’t something to face alone. Our recovery coaches understand the hurt caused by stigma and shame and can thoughtfully act as guides, mentors, and advocates. Recovery coaching is available to all Mass General Brigham Health Plan members.
Beginning April 1, 2024, Mass General Brigham Health Plan will cover an annual mental health wellness exam. This exam can be part of your annual preventive visit with a primary care provider (PCP) or scheduled as a standalone appointment with a PCP or licensed mental health professional. Most plans cover the mental health wellness exam as preventive care at no extra cost to members. However, members enrolled in HSA qualified health plans may incur copayments, coinsurance, or deductibles.
During your visit, your PCP or behavioral health provider will help find any mental health needs you may have and connect you with the right resources for care. Your check-up may include:
We encourage you to reach out to your PCP or behavioral health provider to learn more about scheduling your annual mental health wellness exam.
If you or a loved one are having emotional distress or thoughts of suicide, call 988 or start a chat at 988lifeline.org/chat/ to connect with a lifeline specialist for support. You can also visit mass.gov/suicide-prevention-program for more resources and support.
The Behavioral Health Help Line (BHHL) is available for all residents of Massachusetts. The BHHL is a 24/7 clinical hotline staffed by trained behavioral health providers and peer coaches who offer clinical assessment, treatment referrals, and crisis triage services. When appropriate, Help Line staff directly connect callers with their nearest Community Behavioral Health Center (CBHC) and perform a warm handoff.
The Help Line is available in more than 200 languages, 24/7, 365 days a year.
Call or text: 833-773-2445
Web chat: masshelpline.com
More information: Behavioral Health Help Line (BHHL) FAQ | Mass.gov
Share your feedback with the BHHL
If you have positive or negative feedback about your experience with the Behavioral Health Help Line, a Community Behavioral Health Center, or a Behavioral Health Urgent Care Center, please scan the QR code below and complete the form. Please note that you can remain anonymous, or you can provide your contact information if you would like a call back.
If you prefer not to use the QR code, you can also submit your feedback via the Behavioral Health Roadmap Feedback Portal.
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