Streamline practice management with your Provider Portal
Sign into the Provider Portal to access tools and resources tailored to support your patients at every stage.
Designed with your practice in mind
The Provider Portal gives Mass General Brigham Health Plan providers access to patient information and other tools to help you do business with us. In the Provider Portal, you can:
- Verify patient eligibility
- Submit or check authorizations and referrals
- See your EOPs instantly
- Submit claims and claims correspondence
- Change a member PCP
- Manage the providers in your practice
- And more
Visit the Mass General Brigham Physician Gateway
If you're looking for patient information, you can sign in to the Mass General Brigham Physician Gateway. Through this secure platform, medical professionals can monitor the status of your patients who are receiving care within Mass General Brigham, as well as Dana-Farber Cancer Institute.
Tips for checking claims, eligibility, and prior authorization requirements
Use the E-Business tab for claims and PA information
To check the status of a claim, log into the portal and choose "Claims Status" under the E-Business tab. You can search by claim number or member ID.
Also under the E-Business tab, our "Authorizations & Referrals" page lets you start a new request or check the status of an existing request.
See member info right on the homepage
You can get member eligibility information using the fast-access tool on the portal homepage. Simply use the dropdown to select the information you'll enter to find a specific member.
Frequently asked questions about the Provider Portal
It only takes about five minutes to register for the Provider Portal. Have your practice's tax ID number handy before you start.
Access requests are managed by the user administrator for your practice. Contact your user administrator if you have any questions.
When your portal account is activated, you can request User Admin access under the Manage Account link on the portal home page.
Your login credentials will expire and be deleted if you do not log in for 180 consecutive days. If your account is deleted, you will be required to re-register.
If you forget your password, you can reset it by clicking the "I Forgot My Password" link within the Provider Portal login page. You will be asked to provide a contact phone number and answer a security question.
For registration support, technical issues, or other questions and concerns, contact HealthPlanprweb@mgb.org.
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Mass General Brigham Health Plan includes Mass General Brigham Health Plan, Inc.
and Mass General Brigham Health Insurance Company