The Mass General Brigham Health Plan traditional plans come with a strong provider network and stress-saving solutions.
With our traditional plans, also called Mass General Brigham Health Plan Complete, you'll get comprehensive care for everything from keeping well to getting treatment. Check with your employer or HR Department to see which traditional plans are available to you.
Each plan offers a strong provider network that includes top Massachusetts doctors and hospitals. You'll also enjoy thoughtful perks and money-saving benefits, like 3 no-cost pediatric visits and access to on-demand virtual urgent care. And our stellar customer service means it's easy to get your questions answered, fast.
This parent/wallet-friendly benefit covers the first 3 sick primary care visits, and 3 behavioral health visits, for members age 18 and younger at no member cost sharing, per benefit period.
In partnership with Mass General Brigham, Mass General Brigham Health Plan is creating innovative programs to help our members delay or prevent type 2 diabetes, remove cost barriers to chronic condition treatments, and more.
The On Demand app offers convenient, high-quality virtual urgent care services for minor illnesses and injuries—and it’s available anytime and anywhere in the United States. Members (adults and children age 3 and older) connect to providers through a secure, interactive video visit on the web or mobile device.
When you have questions about using your plan, our Customer Service team is here to help. Every member of our exceptional team is friendly, helpful, and has a deep understanding of our plans and benefits. They'll work with you to make sure you have everything you need to get the most out of your plan and benefits.
Members can call, chat, or email Customer Service to get help with their plan, benefits, and provider network.
Contact Customer Service
© 2025 Mass General Brigham Health Plan, Inc. All Rights Reserved.
Mass General Brigham Health Plan includes Mass General Brigham Health Plan, Inc.
and Mass General Brigham Health Insurance Company
