A mobile app from Mass General Brigham Health Plan
The Health Plan Member App is an easy-to-use tool that helps members get the plan information they need, when they need it, on their smartphone or tablet. Many health insurance apps are poorly rated by users, so our goal is to deliver an outstanding experience with a focus on features that are most important to our members.
Download the app today for Android and iOS
Please note: To install the Health Plan Member app your device must meet these minimum operating system requirements: iOS 13.0 or later or Android 9 or later.
With the Health Plan Member App, you can:
Track your cost sharing and claims
- Check how close you are to meeting your deductible and out-of-pocket maximum
- View the status of your claims and any cost sharing you owe
View your plan information
- Check your plan name, member ID number, and coverage start date
- Find out what your cost sharing will be for different services
Search for providers and hospitals covered by your plan
- Find urgent/emergency care, behavioral health providers, and more
- Get directions and call providers
- Use our cost estimator and comparison tool for key services, featuring ways to save on care with the DoctorSmart Rewards program
Access your digital member ID card
- Access your member ID card anywhere you go
- Print or download a copy to show your provider
Easily review and submit your reimbursements
- See what reimbursements are available to you
- Submit your reimbursements directly in the app
Easily contact Mass General Brigham Health Plan's customer support
- Our Customer Support team is friendly and knowledgeable
- They can help answer questions about your plan, in-network providers, and more
Find and select a primary care provider
- Select and review your PCP
- Change your PCP or find a new one online
To log in to the app, members must first create an account using their member ID number. You can find your member ID number on your Mass General Brigham Health Plan member ID card below your name.
Not all features are available for all plans. After logging into the app, members will see only the benefits and features specific to their plan.
iOS Terms and Conditions
Android Terms and Conditions
Our Customer Support team is friendly, knowledgeable, and happy to help answer any of your questions. If you're looking for help from another department, you can also find their contact information at the link below.