From hospital bed to home comfort: A new era in acute care delivery
Learn how Home Hospital can improve the patient experience in this free case study.
In this case study you'll find:
- An overview of Home Hospital services
- Key outcomes for Home Hospital patients
- How Home Hospital helps manage overcrowding in hospitals
“The care my husband received through Mass General Brigham's Home Hospital program was exceptional. It provided the right level of care without the disruption that often comes with a hospital stay. I’ve shared our experience with anyone who will listen—it truly transformed what could have been a stressful time into one of comfort, confidence, and convenience for our whole family."
Home Hospital
Michelle Markowitz, Caregiver and spouse of a Home Hospital patient
Home Hospital leads to better outcomes and happier patients
Patients participating in the Home Hospital program are seen in-person at least twice daily in addition to their virtual visits with doctors and other caregivers. On average, Home Hospital patients report greater satisfaction and have an easier transition to life after discharge.
Download the case study to read more about how Home Hospital is an effective solution for combating emergency department overcrowding.
Frequently asked questions
Home Hospital is available to adult patients with an eligible diagnosis within the hospital's geographic service area. Eligible diagnoses include infections and pulmonary, cardiac, gastrointestinal, renal, hepatic, and surgical conditions.
Read more about the Home Hospital program in the Home Hospital case study.
Home Hospital services include:
- Daily in-person and virtual visits
- 24/7 connection by phone and video
- Remote vital signs monitoring
- Oral and intravenous (IV) medications
- Diagnostic testing, including portable X-rays, ultrasounds, and bloodwork
- Oxygen
- Home health aide
Find out what additional services are included in the Home Hospital program in the Home Hospital case study.
Mass General Brigham Health Plan plays a vital role in the Home Hospital program by providing education and awareness to eligible members and supporting care transitions for members who leave the program to ensure successful recoveries.
You can learn more about the Home Hospital program in the Home Hospital case study.
If you're interested in offering a plan from Mass General Brigham Health Plan to your employees, you can visit our employer page to get to know what plans are available for your group size.
You can also contact our Broker & Account Services team via email or call us at 866-643-8392. We are available Monday through Friday, 8 a.m. to 6 p.m., Thursdays 8 a.m. to 8 p.m.
Get your copy of the Home Hospital case study
© 2025 Mass General Brigham Health Plan, Inc. All Rights Reserved.
Mass General Brigham Health Plan includes Mass General Brigham Health Plan, Inc.
and Mass General Brigham Health Insurance Company