Innovative Care Complement program targets chronic pain, long-term health issues
Discover how Care Complement removes barriers to accessing critical treatments in this free case study.
In this case study you'll learn:
- How Care Complement improves access to affordable, evidence-based care for chronic conditions and pain management
- What covered services are available at no member cost sharing
- The potential annual value that a family of four can unlock from Care Complement benefits
"Care Complement removes common cost barriers that can prevent members from getting the care they need. By making high‑value services and medications available at no member cost, the program expands access to treatments that support better health and help members manage chronic conditions more effectively. This approach enhances the care experience for both members and their care teams by making important services easier to use when they’re needed most."
Stanley Hochberg, MD, Chief Medical Officer, Mass General Brigham Health Plan
Case Study: Care Complement
Care Complement builds on early success
Care Complement has gained recognition for its member-centric offering, becoming a top selling point for brokers and employers looking to promote value-driven health benefits.
Download the case study to read more about how the health plan continues to build on Care Complement's initial success by evolving the program in response to employer feedback and member needs.
Frequently asked questions
The following covered services are available at no member cost sharing:
- First six visits to a physical or occupational therapist
- First six visits to a chiropractor
- First six visits to an acupuncturist
- Cardiac rehabilitation therapy
- First three PCP sick visits and first three behavioral health visits for members aged 18 or younger
- Services to help members manage diabetes
- Medication-assisted therapy office visits and prescriptions to treat substance use
Read more about the Care Complement program in the Case Study: Care Complement.
Eleven common prescription medications at no member cost to treat depression, diabetes, high cholesterol, heart conditions, and high blood pressure, including:
- Depression: Fluoxetine
- Diabetes: Metformin
- High cholesterol: Atorvastatin, Simvastatin
- Heart and high blood pressure: Amlodipine besylate, Atenolol, Furosemide, Lisinopril, Losartan, Hydrochlorothiazide, and Metoprolol succinate SR
Find out more information about Care Complement's unrivaled benefits, pharmacy savings, and personalized care in the Case Study: Care Complement.
While actual savings depends on health needs and utilization, a family of four can unlock a potential annual value of $1,140* from Care Complement benefits utilizing the total value of cost-sharing waivers for:
- 3 pediatric sick visits
- 3 pediatric behavioral health visits
- 6 physical therapy visits
- 6 chiropractor visits
- 6 acupuncture visits
- 12 months of tier 1 prescription medication
You can learn more about the savings available from Care Complement benefits in the Case Study: Care Complement.
*Amount shown applies to the Complete HMO 2500 30/55/500 with Care Complement plan. This amount is not a cash payment or a guarantee of savings. Actual value realized will vary significantly based on plan selection, individual healthcare needs, and program utilization.
If you're interested in offering a plan from Mass General Brigham Health Plan to your employees, you can visit our employer page to get to know what plans are available for your group size.
You can also contact our Broker & Account Services team via email or call us at 866-643-8392. We are available Monday through Friday, 8 a.m. to 6 p.m. ET, Thursdays 8 a.m. to 8 p.m. ET.
Get your copy of the Case Study: Care Complement
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