Welcome City of Boston Members
Open enrollment is here! Learn how the Value HMO plan can save you money while offering benefits that help you care for your whole self.
Your health plan for every day's moments
The Value HMO plan was developed to give City of Boston employees access to high-quality care, world-class doctors, and thoughtful perks that help you be at your best. And the plan lives up to its name—with the Value HMO, you'll pay less out of pocket when you need care.
Our network includes Massachusetts General Hospital, Brigham and Women’s Hospital, and many more local and world-class hospitals. Download the City of Boston Value HMO brochure to see a sample listing of major hospitals participating in the Value HMO network. The brochure has other great information, too.
Want to know more about Value HMO, a high-quality, lower cost health plan? Access the FAQ to learn more.
Great benefits included in the Value HMO plan
Reimbursements for qualified fitness and active mobility products
A weight loss benefit that rewards you for losing weight the healthy way
Mental health resources to feel your best
Helpful tools for using your plan
Search our provider directory
Check to see if your doctor is in our network.
Look up covered drugs
See if your prescription is covered.
Plan details and member handbook
Here you'll find plan details about the Value HMO.
Plan effective July 1, 2025
- Schedule of Benefits (PDF)
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Member Handbook (coming soon)
Access virtual primary care
The network also includes virtual and hybrid practices with availability for new patients to make it easier to access primary care.
Take advantage of your fitness and weight loss benefits
Our fitness and weight loss benefits make it easier and more affordable to be your healthiest you.
Find plan details on your member portal
Current Mass General Brigham Health Plan members can also create an account on our secure member portal to find complete details about your coverage, benefits, preventive services, copayments, and more. Log in to Member.MGBHP.org or download the app.
Transition of Care
What if I'm currently receiving care—how will that continue?
Let us know as soon as possible if you or a family member have care that needs to continue with your new plan by completing or sending this form (also available en español) to us by email, mail, or fax. If you have questions or need help, you can call us at 866-567-9175.
Our service team and nurses will help make sure you continue to receive care during your transition if you:
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Have an upcoming treatment, procedure, or surgery planned
- Are having a baby
- Take prescription drugs that require authorization
- Plan to see specialists with referrals already in place
- Rely on durable medical equipment (DME) such as a wheelchair or sleep apnea device (CPAP)
- Are undergoing care for an illness, chronic condition (like diabetes and asthma), your behavioral health, or special needs
- Receive infusions at a hospital or home
Have questions? Contact our Customer Service team
Please call us at 866-567-9175 (TTY:711). We are available Monday through Friday, 8 a.m. to 6 p.m. and 8 a.m. to 8 p.m. on Thursdays. You can also email us at MGBHPCS@mgb.org.