Employers that prioritize equity can benefit from better employee engagement, increased creativity, and improved problem-solving abilities. The workforce is full of diverse perspectives, unique talents, and often untapped potential. Equity also bolsters employee morale and loyalty.
“Our mission is to dismantle the barriers, systems, and actions inside and outside our walls to provide excellent medical care and equity for all,” said Dr. Elsie Tavares, MD, MPH, Chief Community Health and Health Equity Officer at Mass General Brigham and a leading expert in community health equity and health disparities. Read the full article.
In this issue:
For the second year in a row, we are very excited to announce that Mass General Brigham Health Plan has been ranked No. 1 in member satisfaction among commercial health plans in Massachusetts by J.D. Power, a global expert in consumer insights.
The J.D. Power 2024 U.S. Commercial Member Health Plan Study measures satisfaction among commercial health plan members of 145 health plans in 22 regions throughout the country. Mass General Brigham Health Plan earned the top ranking in Massachusetts across several categories, including product and coverage offerings, problem resolution, people, saving time or money, ease of doing business, and trust. Read the full press release.
CMS recently broadened access to dental benefits by finalizing measures that give states the flexibility to include routine adult dental services as an essential health benefit (EHB). We are actively monitoring this development and its potential impact. Below are the key takeaways from this announcement:
The full press release and fact sheet can be found below. We will continue to track this issue and communicate updates with you as they become available.
Members want more from their health plans, and the top-performing plans are finding more ways to connect with them on the phone, online and in person.
Becker's Healthcare, a trusted resource for healthcare decision-makers and a rapidly expanding media platform in the industry, engaged with executives from 14 top-rated health plans in their respective regions by J.D. Power. Their aim was to delve into what members are seeking from health plans and explore how payers can adapt and improve to meet these evolving needs. Read what Steve Tringale, President of Mass General Brigham Health Plan, had to say on the Becker’s Healthcare website.
We are thrilled to announce the upcoming launch of a quarterly newsletter for employers next week! This issue will share wellness updates, and more exciting news.
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